At Doctor Recommended, we want you to be satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return new unopened items within 30 days of delivery for a full refund. You may returned opened products within 30 days for a full refund as long as less than 25% of the product has been used. Items that are Not Refundable would include products without original packaging, products where 25% or more have been used, and products purchased more than 30 days from date of return request.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund earlier. We'll notify you via email of your refund once we've received and processed the returned item. In order to get a refund, click the “contact us” button at the bottom of the Doctor Recommended home page and write your name, order number, item number and reason for return in the blank box labeled “comments” on this form.
A customer service representative will contact you once this form is submitted and will provide you with a return authorization number for your records and for the return package. Returns will not be accepted without a return authorization number.